Reserve

Our measures to fight against COVID 19

In campervans

In the current context, we have reinforced our policy for cleaning fitted vans. As a result, the vans are thoroughly cleaned and disinfected using fungicidal and virucidal products, and all barrier gestures will obviously be scrupulously respected during departures and returns.

The teams in charge of preparing the vehicles are equipped with adequate protection (masks, gloves) when cleaning the vans.

A clear cleaning procedure has been implemented at all contact points. The interior of the vans is cleaned and then disinfected using a fungicide spray can to prevent the slightest possibility of the presence of the virus. Once the van has been disinfected, no one can access it before the customer takes it in hand.

In our agency

Departures and returns are carried out in full respect of barrier gestures. Hydroalcoholic gel is available in each agency. Our teams are equipped with masks and gloves, and we ask all our customers to do the same for departures and returns, as much as possible.

Only one customer is authorized in the agency in order to proceed with the payment and departure procedures. Plexiglas protection is installed in all branches equipped with counters. These counters are disinfected before and after each departure and return. Only one customer can be present to carry out the inventory of the vehicle, which is done on tablets disinfected with each use.

A clear cleaning procedure has been implemented at all contact points. The interior of the vans is cleaned and then disinfected using a fungicide spray can to prevent the slightest possibility of the presence of the virus. Once the van has been disinfected, no one can access it before the customer takes it in hand. He/She alone can get into the vehicle in order to take the vehicle in hand.

The Alp'in Van team member assists him by respecting the safety distances. For returns, the contact points (handles and vehicle checkpoint) are disinfected before carrying out the return inventory.

During your stay

Hydroalcoholic gel will be at your disposal at the start of each agency.

Kitchen crates and crockery will no longer be automatically put in the van, so you can bring your own equipment if you wish. However, they are still available free of charge.